FAQ

Frequently Asked Questions

Have questions? We’re here to help.

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Start exploring Pakistani excellence with Apni Dukaan.
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Order authentic Pakistani products with ease at Apni Dukaan.
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A right place for the right solution.

At Apni Dukaan, find the perfect solutions to your needs. With a diverse range of authentic Pakistani products, we’re your go-to destination for quality, culture, and convenience.

Common Questions

Most Popular Questions

Shipping times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-3 business days, and standard shipping takes 5-7 business days.

Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs at checkout before completing your purchase.

We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange, provided the item is unused and in its original condition.

To initiate a return or exchange, please contact our customer support team with your order details and the reason for the return. We'll guide you through the process and provide instructions for returning the item.

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can choose your preferred payment option at checkout.

Yes, all our products are sourced directly from Pakistan, ensuring authenticity and quality. We work closely with local artisans and manufacturers to bring you genuine Pakistani products.

Yes, you can track your order once it has been shipped. We'll provide you with a tracking number via email, which you can use to monitor the status of your delivery.

Yes, we offer gift cards that can be purchased and redeemed on our website. Gift cards are a perfect choice for friends and family who love Pakistani products.

You can contact our customer support team via email at support@apnidukaan.com or through our online contact form. We're here to assist you with any questions or concerns you may have.

Yes, we offer discounts for bulk orders and wholesale purchases. If you're interested in wholesale opportunities, please reach out to our customer support team for more information.